Should a defect in material or workmanship, under proper installation and normal operation, be deemed the responsibility of Ti-DOX, Warranty will apply to the HydroxylizAireTM air decontamination device (Product) as follows:

• Ten (10) years from Ti-DOX shipping date for the Product’s metal components and internal Photocatalytic coating.
• One (1) year from Ti-DOX shipping date for the Product’s electrical components (ie: ballast, power cord, lamp and lamp cable).
• A Product defect or damage claim deemed attributable to Ti-DOX, must first be submitted to Ti-DOX by Product Owner, in writing and with applicable photo, for evaluation by Ti-DOX.
• At the sole discretion of Ti-DOX, accepted defective or damaged Product component(s) will either be repaired or replaced upon receipt of purchase data from Product Owner (ie: Serial Number, Date and Owner contact information).
• Except as warranted by Ti-DOX, installation and/or use of Product is at the sole decision of the Product Owner without any liability or obligation being attributed to Ti-DOX concerning incidental, consequential, direct or indirect damages.
• Upon Product release by Ti-DOX to shipping carrier or Product Owner, all associated costs and risk of Product shortage, damage, loss or destruction shall be the responsibility of the shipping carrier or Product Owner.
• Any Ti-DOX attributable Product defect or damage claim must be submitted to Ti-DOX by Product Owner in writing with applicable photo and within fourteen (14) days after shipment receipt and prior to Product return.
• Product Owner assumes all risks and expenses caused beyond Ti-DOX control.